Customer Service Trend Report

Typical Custom Report (1-7 Day Turnaround)
1. High-Level Customer Service Insights - 10 Pages / 50 Examples
2. Customer Service Case Studies - 20 Pages of Examples

Find Better Ideas, Faster^® with a custom customer service trend report, our PRO Dashboard and 80+ categories of premium trend reports.

Get a Custom Version of the Customer Service Trend Report

Trend Hunter's Customer Service Research highlights a variety of different methods and tactics being used to enhance the consumer experience. Our research delves into aspects of consumer behaviors ranging from online shopping to high-tech in-store kiosks. With subject-specific reports and presentations, our research is expressed through different methods in order to best serve the team that is receiving the information.

Who Custom Customer Service Market Research is For

Professionals who work within the retail sectors, app and technology development or marketing will benefit from our Customer Service Research. Using crowdsourced data, each report is designed to expose new industry themes, which will help brands prototype their next big idea faster. Trend Hunter’s custom research on customer service offers a comprehensive analysis on how the world’s most powerful brands are adapting to a consumer world anchored in convenience. Having advised hundreds of brands on how to better connect with Millennials, Boomers and Gen Z, we’re here to help you identify your blind spots in creating a world class experience for your customers. Whether looking for a new idea or a better understanding of today’s most cutting-edge customer service trends, our research will keep you informed, inspired and ahead of the competition.

Get Fast, Cost-Effective Custom Customer Service Research

In as little as a day, a new Customer Service Trend Report can be customized to your needs, which could include: Customer Service, employee, retail, shopping assistance, customer service representative, consumer relations and customer service trends. Other Industries: Restaurant, Business, Finance, Workplace, Retail, Hospitality, Loyalty, Grocery, Insurance, E-commerce, [More]

Topics in Customer Service: High-Tech Stores, Consumer Shopping Habit, Immersive Product Experience, Brick and Mortar, Communal Dining, Customized Food, Travel Accommodation, Feedback, Convenience Tech, VIP, Dining Out, Food Subscription, Mature Consumer, Convenience, Meal Service, Laundry, Gen Y Consumer, Car Maintenance, Spa Service, Flagship, [More]

Sample Customer Service Market Research Report

Our Customer Service research includes hundreds of examples and Crowdsourced Consumer Insight^®, hyperlinked to additional content on Trend Hunter, the world's #1 largest, most popular trend platform.

Hyper-Niche Matchmaking
Dating apps evolve to cater to more niche consumer interests
Strenuous Soiree
Consumers embrace experiential, nightlife-inspired workout programs
Customizable Gourmet
Consumers embrace custom menu items with upleveled ingredients
Conscious Enjoyment
Restaurants offer food and beverage pairings for consumer allure
Retail Membership
Consumers are enticed by memberships that ensure VIP service
Social Utility
Brands elevate social media into a functional aspect of marketing
Robotic Retail
Traditional retailers experiment with robot-driven customer assistance
Upscale Self-Serve
Retailers add value and convenience with upscale bulk kiosks

Here's why hundreds of the world's most powerful brands rely on our custom service...

Key Use Cases

• Inspire New Products & Services - Get custom reports on your topics
• Predict, Monitor & Validate - Dive into consumer insights in your specific niche
• Track Key Segments - Monitor markets, competitors, opportunities & threats
• Improve Projects - Enhance pitches, campaigns, launches and specific tactics
• Save Time, Effort & Money - Get inspiring, visual presentations for your meetings

Market Research Methodology

Step 1. You contact us to let us know your needs.

Step 2. Your dedicated researcher begins by consulting with you on the topic goals, desired depth, breadth and style of report or presentation you require.

Step 3. We start researching using the world's #1 trend report platform. With specialized tools, over 300,000 ideas and insight from 100,000,000 people, we extract 95% of the steps and costs associated with custom research. Your 50 - 100 page PowerPoint trend report can be created in as little as a day (although a week is ideal).

Need More? If you want to convert trend report insights into action, ask about our Innovation Accelerator run by our CEO, a NY Times Bestselling strategist and top keynote speaker on innovation.

Why wait? contact us now.

BONUS: Full Access to Our Trend Report Library

80+ categories of premium trend reports
345 pages of Consumer Insights from this year with 1,541 examples
10,778+ pages of Consumer Insights in the full archive with 61,599 examples
Includes reports in: marketing, lifestyle, technology, culture, luxury, design, fashion, eco and more.
Special tools and premium access to the world's #1 trend platform, updated hourly

Pricing & Options

1. Custom Report

Custom Customer Service
Trend Report

2. Library + PRO

+ All 80+ Categories of 2025 Reports
+ Trend Hunter PRO (1 Year, 1 User)

$324 $199 / Month
= $2,388 - Save 48%

3. Advisory (Best Value)

+ Dedicated Advisor, Ongoing Reports,
PRO Platform & Presentations

Learn More >